BESPOKE JIGSAW PUZZLES
SHIPPING INFO
At Memory Lane Puzzles, we are dedicated to making your shopping experience smooth and enjoyable. We use dependable shipping options to ensure your orders arrive promptly and securely. Domestic orders typically arrive within 3-5 days, or if you need the puzzle more urgently, you can choose Next Day/Tracked/Signed, which should arrive in one day. International shipping will take 7-14 days.
GENERAL INFO
Our connected websites - memorylanepuzzles.co.uk and itsyourpuzzle.co.uk - have been selling personalised puzzles for a number of years with thousands of puzzles sold. We have a 99.9% happiness rating and we intend to continue in that vein.
You can also find us on the Etsy site in our ItsYourPuzzle shop where you can read nearly 500 5-star reviews.
If you have any questions, either before or after purchase, please contact me, the owner of these websites by email - bryan@itsyourpuzzle.co.uk and you should receive a response within an hour during daylight hours.
PAYMENT METHODS
We accept payments via most credit cards as well as Apple Pay and Google Pay
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.